About Us
Streamlining your insurance business, one task at a time
About Invisible Hand
We understand that back-office functions like claims processing, policy administration, and customer support are crucial to the success of any insurance operation, but they can be time-consuming and resource-intensive. That's where Invisible Hand comes in. Our team of experienced professionals provides efficient and accurate support to our clients, allowing them to focus on their core competencies and grow their business. With our cutting-edge technology and streamlined processes, we can handle your back-office tasks with speed, precision, and compliance.
Invisible Hand was started 10 years ago in order to provide superior Insurance BPO Services. Our services are based on nearly 40 years of insurance industry experience.
Making Your Agency More Productive and Profitable
Many small to medium-size insurance agencies are facing a shrinking workforce for back-office operations. Our "Invisible Hand" remote service seamlessly handles daily mundane operational workflows.
- No employee benefits, workers comp, or paid days off
- A la carte service model - no commitment
- Empowers your key employees to focus on agency growth
- Help increase productivity and improve turnaround time
Efficient business process across the lifecycle
It frees up front-end customer-facing personnel so that they can focus on growing client relationships.
- Focus on customer acquisition and retention
- Mitigate operation's gaps and address capacity constraints
- Fully Trained and Dedicated Staff
- Cost savings of 35-50% compared to hiring an employee
